Delivery Information

When it comes to delivery we understand that speed and flexibility are key, which is why we not only offer standard delivery, but Next Day, Saturday, and Select-a-day too! After all, receiving your order has got to fit your needs and your lifestyle.

Standard delivery for parcels is 2-3 working days for stocked items.

Standard delivery for pallets is 3-5 working days for stocked items.

Next day delivery is available on selected parcels (excludes zones 4 and 5) and pallets (excludes zones 3, 4 and 5). Cut off for next day delivery is 4pm.

Please see specific product pages for more details on whether a product is a parcel or pallet, and if it's kept in stock.

For the most accurate delivery cost to your area please use the postcode finder below.

Parcel Shipping: FREE / Pallet Shipping: FREE

For a more detailed view of our delivery zones please click here.

Delivery Upgrades

If you want to choose your delivery day or a Saturday delivery then the following costs are added.



Select A Day Upgrade

+ £4.99

+ £14.99

Saturday Upgrade

+ £4.99

+ £60.00

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Parcel Deliveries (Small & Medium Items)

Examples of products transported by our standard parcel carriers.

Bathroom Taps Delivery Info Page
Showers Delivery Info
Ceramic Mirror Delivery Page

Bulky Deliveries (Large Items)

Examples of products transported by our bulky delivery carriers

Shower Enclosure Pallet Delivery Info
Bathroom Suite Pallet Delivery Info
Freestanding Bath Pallet Delivery Info

Delivery Methods

We use a number of couriers to deliver our parcels. The courier used will depend on what you order and where the items are being delivered to. The courier used for your order will be made clear to you once your order has been dispatched. You will be supplied with tracking information to enable you to see the most up to date information regarding your delivery. You will also be supplied with contact details for the carrier who will be delivering your order.

For Parcel Deliveries

You will be e-mailed with the consignment number and carrier details so you can track your delivery on-line. 

Parcel Deliveries may be made at any time up until 7:00pm, so please don’t panic if your parcel has not arrived by 5:00pm.

For Bulky Deliveries

You will be e-mailed/telephoned with the consignment details directly by the transport company to arrange a suitable time for delivery. 

To keep our cost to you as low as possible, the standard bulky deliveries are made by a single driver, who will not be able to move large items. They will deliver your order to the outside of your address and for heavy and bulky items, this means that you may need to arrange for someone to be available to help you move your goods. Some drivers may assist with moving heavy items, but others due to age or physical issues will not be willing to.

All Deliveries

The carriers will require a signature for the goods at the delivery address, so somebody needs to be there on the day of delivery. If the delivery is to a communal building (e.g. a block of flats) you should be aware that the carrier company drivers will not carry heavy loads on their own and they will need to see identification before leaving the goods. (This is to protect you from credit card fraud). All delivery times quoted are based on your goods leaving the warehouse, and NOT from the time you place your order. If you order a product that cannot be delivered in the timescale shown we will contact you to let you know and give you the opportunity to change your order.

Please do not arrange to have an installer on site until after the goods have arrived and you have checked them. (We will not pay abortive installation costs in the event that the item is damaged in transit or not suitable for any reason).