Our homes are part of our hearts and crafting them into somewhere special can be hard work. Our aim is to alleviate some of that stress by ensuring you can get everything you need at a more than affordable price. With Plumbworld, your dream home really is just one click away.
Here at Plumbworld, we specialise in all things bathroom, kitchen and heating. We’re based in the market town of Evesham in the United Kingdom and were founded by the current CEO James Hickman in 1999.
Since then, we've served well over 1,700,000 UK customers, both the public and the Trade.
When Plumbworld was founded all those years ago there was one aim. To provide high-quality products at a range of price points that everyone can afford.
24 years on, and we’re proud to say that we’re still doing just that. We’re still passionate about sourcing the very best products across the bathroom, kitchen and heating sectors. And no matter what you’re looking to purchase we’re always striving to be the best on price.
So much so, that we use sophisticated IT systems to monitor competitor prices every single day. In fact, we’re so confident in what we do that if you find it cheaper elsewhere we’ll match the price.
We make no secret of it, we’re an exclusively online-only business and every saving we make, you make. Without showrooms or trade counters any savings are passed straight to you. And if you’re still not convinced or you’re in a rush, don’t worry, we offer next-day delivery, a first-class customer services department and a hassle-free returns process.
We’re always striving to improve how we do things and because of this we’ve been recognised nationwide and won several awards. Below are just a few examples of the impact we’re making.
Our eBay store was launched back in 2004 as a way to sell returned items instead of disposing of them. After much hard work in 2020, we won eBay’s From Little to Large award thanks to improved systems, product listings, weekly seller offers, and general know-how. It catapulted sales from £100k a month to over £1.2M in just 4 years.
After the success of our eBay shop, the Sunday Times shortlisted us as ‘one to watch'.
To achieve ShopZilla UK certification you must have a proven track record for customer satisfaction and dependability. Something we do really well. After receiving 10,000+ positive reviews over several shopping caparison sites we were awarded ShopZilla certification.
Over 10 years ago we were awarded an ISO 9001 certification. This is awarded to organisations that ensure the needs of their customers are fulfilled.
We’ve always tried to get involved with as many charitable activities as we can. We’ve been involved with raising money for Sport Relief, Evesham’s historic Regal Cinema relaunch along with other nationwide projects. We also joined forces with The Heart of England Forest Project to do our part in planting more than one million trees. This partnership saw 9.11 hectares being used to plant 10,000 trees, with the same happening the following year.
