Contact Us
Problem With Your Order? |
| Arrange a Return - Click Here |
| Report a Damaged Delivery - Click Here |
| Report a Faulty Product - Click Here |
Ask a question |
| Please click on this link to ask us a question we will get back to you as soon as possible |
Sales
01386 800750
| Monday: | 8:00am | - | 6:30pm |
| Tuesday: | 8:00am | - | 6:30pm |
| Wednesday: | 8:00am | - | 6:30pm |
| Thursday: | 8:00am | - | 6:30pm |
| Friday: | 8:00am | - | 6:30pm |
| Saturday: | 8:00am | - | 4:00pm |
| Sunday: | CLOSED | ||
Note: Calls may be recorded and monitored for training purposes
Testing
Warehouse
| Monday: | 8:00am | - | 1:00pm |
| Tuesday: | 8:00am | - | 1:00pm |
| Wednesday: | 8:00am | - | 1:00pm |
| Thursday: | 8:00am | - | 1:00pm |
| Friday: | 8:00am | - | 1:00pm |
| Saturday: | CLOSED | ||
| Sunday: | CLOSED | ||
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| For customer services please email: [email protected] |
| For our sales experts please email: [email protected] |
| For technical advice please email: [email protected] |
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All customer service emails are responded to on a first come first served basis. We aim to reply to all e-mails within 1 working day. Please do not re-send emails about the same issue as this will reset the date of your enquiry and put you to the bottom of the queue.When you send us an email you will receive an automated reply with a reference number on it. If you don't receive this reply then we have not received your email and you should check that you have sent it to the correct email address as shown above. |
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Please write to us at: |
| Online Home Retail Ltd |
| Units 2, 3 and 4 Millennium Court |
| Enterprise Way |
| Evesham |
| Worcs |
| WR11 1GS |
UK based Customer Service Centre |
| Have any questions? Our friendly UK-based staff will answer any questions or queries you may have. |
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