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Problem With Your Order? |
| Arrange a Return - Click Here |
| Report a Damaged Delivery - Click Here |
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Report a Faulty Product - Click Here
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| Monday: | 7:00am | - | 6:30pm |
| Tuesday: | 7:00am | - | 6:30pm |
| Wednesday: | 7:00am | - | 6:30pm |
| Thursday: | 9:00am | - | 6:30pm |
| Friday: | 7:00am | - | 6:30pm |
| Saturday: | CLOSED | ||
| Sunday: | CLOSED | ||
Note: Calls may be recorded and monitored for training purposes
Warehouse
| Monday: | 8:00am | - | 1:00pm |
| Tuesday: | 8:00am | - | 1:00pm |
| Wednesday: | 8:00am | - | 1:00pm |
| Thursday: | 8:00am | - | 1:00pm |
| Friday: | 8:00am | - | 1:00pm |
| Saturday: | CLOSED | ||
| Sunday: | CLOSED | ||
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For customer services please email: |
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For our sales experts please email: |
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For technical advice please email: |
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All customer service emails are responded to on a first come first served basis. We aim to reply to all e-mails within 1 working day. Please do not re-send emails about the same issue as this will reset the date of your enquiry and put you at the bottom of the queue. When you send us an email you will receive an automated reply with a reference number on it. If you don't receive this reply then we have not received your email and you should check that you have sent it to the correct email address as shown above. |
Please write to us at:
Online Home Retail Ltd t/a Plumbworld
Units 2, 3 and 4 Millennium Court
Enterprise Way
Evesham
Worcs WR11 1GS
UK Based Customer Service Centre |
| Have any questions? Our friendly UK-based staff will answer any questions or queries you may have. |
Online Home Retail Limited (trading as Plumbworld) , UK Company No. 03852312, VAT No. 302 2397 40
Registered Office Address: Plumbworld,Millennium Court, Enterprise Way, Evesham, Worcestershire, United Kingdom, WR11 1GS
