Caution – Do Not Exceed Waste Water Temperature Limits

The Sanishower+ and Sanishower Flat have a working wastewater temperature of 35ºC.

If you like to enjoy long hot showers the wastewater temperature will be between 40ºC.and 45ºC which may cause damage to the unit and invalidate the warranty.

Saniflo Do Not Accept Returns

If your Saniflo macerator is faulty then you will need to call out an approved Saniflo engineer. Saniflo will not accept returned product for hygiene reasons and require any fault to be verified on site by the engineer. Engineers aim to be with you in 48 hours although longer delays are possible

5 Saniflo Problems and How To Fix Them

You may not need to replace an old Saniflo unit. Below are five common problems associated with Saniflo brand macerators and some quick tips on how you can fix them.

The Saniflo Is Giving Off a Terrible Smell !

Bad smells can be due to a build-up of limescale and human waste in the 2-3 inches of water that’s always left in the Saniflo. Other Macerator brands have self-cleaning technology, but Saniflo’s need to be descaled regularly. If you’ve never descaled your macerator then you may have to do this a few times to clear the smell.

The Saniflo Keeps Tripping The Electrics

If your Saniflo is tripping the electrics, it usually means that water is getting into it and leads to the circuit shutting off to avoid any other damages, or there’s a loose wire. Always make sure the electrics are off before you inspect the pump. If there’s an issue with the motor seal, then call a certified Saniflo engineer to repair it. If the motor is worn or faulty, this unfortunately means that you’ll have to purchase a new macerator.
 

Saniflo Leaks During Operation

One reason for your Saniflo leaking from the vent could be that there is a big build up of waste inside which will have to be manually removed.

It’s also possible that the motor is nearing the end of its life and can’t work as hard as it used to. This would mean the whole macerator should be replaced.

The rubber waste outlet could have shrunk because of too much toilet cleaner. If water is spraying out the vent, you will need to replace the rubber waste outlet.
 

The Saniflo Starts On its Own!

There could be a few reasons as to why your pump keeps starting on its own throughout the day and night: (Excluding the possibility of a ghost!)

The microswitch is misfiring because it keeps thinking the tank is full – you will have to manually remove the waste between the switch and the tank floor and then reset the pump. If the rubber membrane is damaged, waste can then get into the switch and cause a problem. In this case, you will have to purchase a new rubber membrane and switch.

Saniflo Vibrates & Buzzes Loudly

If when flushing the toilet you hear a horrible vibrating noise, there’s probably something that has been lodged in the macerator blade. Turn off the Saniflo and remove the lid. If you see an obstruction straight away, remove it. If the foreign object is in the blade you can remove it using small pliers.