Could be more durable
Had a few of these over the years, all have worked well, but don't cope with paper towels. (They are not supposed to!) Ours is in a publicly accessible toilet, and in spite of signs asking people NOT to dispose of paper towels in the toilet, occasionally people do, probably just to see what happens. The pump then can't chew up the paper towel and we have to buy a new one. Perhaps we should get cheaper flimsier paper towels! Otherwise a good product.