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About Us

Welcome to Plumbworld

Want the bathroom of your dreams without plunging yourself into the red? Plumbworld provides a wide range of solutions that will modernise your bathroom on a budget, without sacrificing on quality or aesthetics. 

Plumbworld was originally founded on the ethics of delivering affordable, quality bathroom goods, and 16 years on, those key principles are still at work in the core of the business. From the very start, one of the main focuses was to ensure and maintain the quality of new items being sold. This has been adhered to thanks to a strict and vigorous hand-picking process which only allows items of exceptional quality to make it to the website. This underlying model ensures that you, the customer, have access to some of the best quality bathroom goods available on the market for a price that won’t put a huge dent in your wallet.


Plumbworld on TV

At Plumbworld, we’ve always believed in a ‘no-nonsense’ approach to promoting our business and offers. We don’t want to distract people with flashy gimmicks that can camouflage the real benefits that we’ve always offered to our customers; our range of big brands, high-quality products and low prices.

In our first foray into the world of TV advertising, we’ve taken great care to emphasise that ideal, carefully highlighting exactly what we offer while making the products the focal point of the campaign.


Are We Any Good?

Plumbworld has continued to excel in the plumbing and bathroom industry by being an honest, reliable retailer that both trade professionals and individuals can rely on. Time and time again, the Plumbworld service has been tested and proved; a quick look at independent Trustpilot reviews will back this up with a 9 out of 10 star rating.

Not only do shoppers have access to company reviews, but there is also the option to read and leave individual product reviews online. This enables shoppers to help out other potential buyers by explaining any pros and cons they have found with their recent purchases. Having an approach which allows the customer to have a say is extremely vital in this day and age; Plumbworld has fully embraced it and now welcomes honest feedback.

Our website was also recently confirmed as one of the ten busiest online shops in the Home and Garden sector of the UK.

Hitwise Top 10 Award Winner Click to See (Opens in a New Window)HONESTe Online Member Seal Click to verify - Before you buy! (Opens in a New Window)     Secured by Thawte - Click to Verify (Opens in a New Window)     Read Plumbworld Store Reviews on (Opens in a New Window)     SafeBuy Member Website - Click to Verify (Opens in a New Window)     HACKER SAFE certified sites prevent over 99.9% of hacker crime - Click to Verify (Opens in a New Window)      BizRate Customer Certified (GOLD) Site - Plumbworld Reviews at Bizrate    Trustpilot Badge     iso9001     Read our Site Review done by The Good Web Guide (Opens in a New Window)


UK Based

Since conception in ’99, Plumbworld has remained one of the strongest UK bathroom specialists in the industry. With a UK based customer support team and their main operations warehouse and offices based in the West Midlands, the company holds strong to its heritage. Employing local staff has been one of Plumbworld’s biggest priorities to ensure an efficient and friendly workforce whilst also giving back to the local area. This, coupled with strong foundations has enabled the prestigious bathroom retailer to forge bonds with businesses in the surrounding vicinity which has helped produce mutually beneficial deals and exclusive offers to both parties.

Meet the Team

Plumbworld continues to operate smoothly thanks to the incredible team that we’ve got behind the scenes. We’re a strong cohesive unit where everyone has an important part to play, with an enthusiasm for providing great service acting as oil for the wheels of a constantly innovating business. Our commercial teams spend a great deal of time hunting for only the highest quality products to offer to our customers, while also making sure we can offer them at a price that consistently remain the cheapest on the market. 

After ordering, every stage of the picking and packing process has the utmost care and attention focused on it. Our warehouse teams ensure your order is carefully packaged and shipped out to you as fast as possible. 

Strong teamwork comes first at Plumbworld, as we believe that’s how you create the best customer service in the business.  

Here are some of our team (that weren't shy) from the warehouse. 

Mira Showers in the Warehouse

Mira Showers in the Warehouse Mira Showers in the Warehouse

Here are some of the team from our Customer Service Department. 



 Here's what Ground Force presenter Tommy Walsh has to say about Plumbworld: is one of a number of specialist e-commerce sites operated by Online Home Retail Ltd.


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