Call our Sales Experts
01490 266050
Sales 8:00am-9:00pm, Customer support 8:30am-5:00pm

Contact Us

At Plumbworld, we believe in giving our customers exactly what they need when they need it. Whether that be advice on the latest bathroom suite, help buying this seasons 'must have' shower or even if you just want to pass on thanks, we want to be there for you.

One of our core values is to be brilliant to our customers, as a customer you are the most important visitor to our website, therefore, we value your feedback

If you have been unable to find the answer to your questions on our FAQ's please contact us through one of the methods below.


Ask a question
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Call our sales experts on 01490 266050

Opening hours:

Monday 8am - 9pm
Tuesday 8am - 9pm
Wednesday 8am - 9pm
Thursday 8am - 9pm
Friday 8am - 9pm
Saturday 9am - 5pm
Sunday 11am - 5pm
Customer Services
Call our customer services team on 01490 266050

Opening hours:

Monday 8am - 5:30pm
Tuesday 8am - 5:30pm
Wednesday 8am - 5:30pm
Thursday 8am - 5:30pm
Friday 8am - 5:30pm
Saturday CLOSED
Note: Calls may be recorded and monitored for training purposes



For customer services please email:
For our sales experts please email:
For technical advice please email:

All customer service emails are responded to on a first come first served basis. We aim to reply to all e-mails within 1 working day. Please do not re-send emails about the same issue as this will reset the date of your enquiry and put you to the bottom of the queue.When you send us an email you will receive an automated reply with a reference number on it. If you don't receive this reply then we have not received your email and you should check that you have sent it to the correct email address as shown above.



live chat
Live Chat
Need an answer quickly?

Opening hours:

Monday 8am - 5pm
Tuesday 8am - 5pm
Wednesday 8am - 5pm
Thursday 8am - 5pm
Friday 8am - 5pm
Saturday 9am - 5pm
Sunday 11am - 5pm
Note: Chats may be recorded and monitored for training purposes



Social Media
You can also contact us on Twitter and Facebook




Please write to us at:

Online Home Retail Ltd
Units 2, 3 and 4 Millennium Court
Enterprise Way
WR11 1GS
Please send EL/PL Portal claims to Garwyn Group - D00145



UK based Customer Service Centre
Have any questions about your bathroom suite? Our friendly UK-based staff will answer any questions or queries you may have to build the bathroom of your dreams.



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