01386 800723 Phone lines open today 9.00am - 5.00pm

Contact Us

At Plumbworld, we believe in giving our customers exactly what they need when they need it. Whether that be advice on the latest bathroom suite, help buying this seasons must have shower or even if you just want to pass on thanks, we want to be there for you.

One of our core values is to be brilliant to our customers, as a customer you are the most important visitor to our website therefore we value your feedback

If you have been unable to find the answer to your questions on our FAQ's please contact us through one of the methods below.

 

phone
Sales
Call our experts on 01386 800723

Opening hours:

Monday 8am - 9pm
Tuesday 8am - 9pm
Wednesday 8am - 9pm
Thursday 8am - 9pm
Friday 8am - 9pm
Saturday 9am - 5pm
Sunday 11am - 5pm
 
Customer Services
Call our customer services team on 01386 800723

Opening hours:

Monday 9am - 4:30pm
Tuesday 9am - 4:30pm
Wednesday 9am - 4:30pm
Thursday 9am - 4:30pm
Friday 9am - 4:30pm
Saturday closed
Sunday closed
 
Note: Calls may be recorded and monitored for training purposes

 


 

email
Email
Please email us on customerservices@plumbworld.co.uk

All customer service emails are responded to on a first come first served basis. We aim to reply to all e-mails within 1 working day. Please do not re-send emails about the same issue as this will reset the date of your enquiry and put you to the bottom of the queue.When you send us an email you will receive an automated reply with a reference number on it. If you don't receive this reply then we have not received your email and you should check that you have sent it to the correct email address as shown above.

 


 

live chat
Live Chat
Need an answer quickly?

Opening hours:

Monday 8:30am - 5pm
Tuesday 8:30am - 5pm
Wednesday 8:30am - 5pm
Thursday 8:30am - 5pm
Friday 8:30am - 5pm
Saturday 9am - 5pm
Sunday 11am - 5pm
 
Note: Chats may be recorded and monitored for training purposes

 


 

social
Social Media
You can also contact us on Twitter and Facebook

 


 

post
Post

Please write to us at:

Online Home Retail Ltd
Units 2, 3 and 4 Millennium Court
Enterprise Way
Evesham
Worcs
WR11 1GS
 
Please send EL/PL Portal claims to Garwyn Group - D00145

 


 

uk
UK based Customer Service Centre
Have any questions about your bathroom suite? Our friendly UK based staff will answer any questions or queries you may have to build the bathroom of your dreams.

 

phone

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