I would like to thank you for the absolutely superb service I have just experienced from the company. I bought a towel heater at a very reasonable price, and the delivery was also very reasonable. What was so different with Plumbworld was the exceptionally good communications provided throughout the transaction. From feedback being posted once payment had been received (before you had even sent the goods!), to informing me of the Business Post tracking number, to it being delivered just a couple of days later. I need a new bathroom suite and as soon as I am in a position to buy one, I will not hesitate to buy from Plumbworld again. This is the first time I have felt so compelled to contact a company directly and thank them for the product and brilliant customer service.

- Justine Kennedy, March 2008