I would like to express my complete satisfaction with the customer service that I have received from Plumbworld. I have received many e-mails detailing the stages of my order from beginning to end and you should be very proud that as well as excellent customer service, you offer a very fast delivery. It is very rare (in fact I have never experienced customer service like yours) that an internet company, with no 'human' contact should offer such a fantastic service. Please pass this on to all of your team. I shall be passing your details to all of my friends. Thank you so much.

- Lucie Smith, July 2008