Welcome to the Plumbworld Customer Services Pages

   

 

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Frequently Asked Questions

• Do you have a showroom?
• Can I collect my order?
• Do you offer a price matching service?
• What is the standard delivery time?
• Do you have an item in stock?
• How much is delivery?
• Do you have a telephone number I can call you on?
• How do I return an item?
• Do you offer any coupons or vouchers?
• Where is my order?
• Do Plumbworld offer discounts for multiple purchases or high value orders?
• What happens if I have ordered the wrong item?
• Can you send me a brochure?
• How do I cancel an order?
• Where can I find dimensions for a product?
• What is the Waste Electrical and Electronic Equipment Regulation (WEEE)?
• What is the Shopper Discounts and Rewards Pop up I receive after checkout?
• What are My Time Rewards?

Delivery Information

• Delivery times
• Where we deliver to

Order Enquries

• Track your order
• Cancel an order

Returns

• Return your order
• Returns procedure

Technical Queries

• Ask a general plumbing question (Opens in a new window)

More About Plumbworld

• About Plumbworld
• Contact us
• Become an affiliate
• Plumbworld on TV
• Careers at Plumbworld

Media & PR

• Press room

Terms & Conditions

• Plumbworld's terms & conditions
• Security guarantee
• Privacy statement

Statutory Information

Head Office/Administration Centre

Online Home Retail Ltd
Units 2, 3 and 4 Millennium Court
Enterprise Way
Evesham
Worcs
WR11 1GS
Tel: 01386 768498
Fax: 01386 768492

Important Information

VAT Number: 747 6592 84
Company's Registration Number: 03852312

Registered Office Address:
PO Box 1224
Pelham House
Canwick Road
Lincoln
LN5 5NH