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Transcripts for Audio Message - Sharyn Dowd

Hi, my name is Sharon Dowd. I am going to tell you all about the towel rail I bought from Plumbworld. The overall experience from ordering online to delivery was very efficient. The towel rail was well packed and in perfect condition when it arrived, which was very, very quickly I might add. This has now been installed in our new bathroom and we are delighted with it – in looks, quality and performance. In fact it actually puts a lot more heat than expected so we don’t need another heat source in the bathroom. All this and it was great value for money as well. Well done Plumbworld.

 
Customer Feedback
Many thanks for your excellent service. Your company's continued customer service throughout my transaction has been fantastic and I felt I should congratulate your staff on this. Too often people receive bad service and complain, on the occasion they receive outstanding service such as this, it is unfortunately very rarely commented on, and so I would like to say again how much I appreciate the communication and help I received throughout this purchase.

- Justina, February 2008

 

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