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Transcripts for Audio Message - Karl Brown

My name is Karl Brown. The product is Glo Warm Towel Rail. I tell you that the product is good value for money, very nice to look at, quality of that is excellent. I am just happy all-round, easy to fit and actually that's what it says on the package. I am very happy with the product. Thank you. Bye.

 
Customer Feedback
I just wanted to let you know what a great pleasure it has been dealing with yourselves. In recent months I have purchased 2 items form you, a glass sink unit and a Mira shower, not only were your prices very competeitive but both items were delivered within 2 working days and were exactly as ordered. Your system of keeping me informed by e-mail of the progress of my order is excellent and your offer of a no quibble return gives me peace of mind when ordering. You even remind me when the no quibble return period is coming to an end which is a great way to treat your customers. As far as I am concerned you set the standard of how internet purchases should be conducted, it is a pity so many other firms do match your standards. Regards.

- Andrew Booker, February 2008

 

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