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Tommy Walsh About Plumbworld Video Transcript

Tommy Walsh: Shopping online gives you, the customer, more choice and better prices. But it's only natural to be a bit concerned how to hand money over to a company you haven't used before. You'd like to know that you're dealing with a reputable firm, based in Britain, with a lot of experience, and a good customer service record. Since 1999, Plumbworld has been trading online from their offices in Evesham and is part of Grafton Group PLC, one of Europe's largest building materials' companies, with over 11,000 employees, with an annual turnover in excess of 2.9 billion Euros.

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Plumbworld has grown to become the eighth largest home and garden online shop in the UK. They've sold over £45 million worth of products online to over a quarter of a million satisfied customers, customers who come back time and time again.

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Every day Plumbworld receives unsolicited testimonies from satisfied customers.

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Plumbworld also sells over £100,000 worth of goods every single month on eBay. And check out the customer feedback rating. It's over 99% positive. Take their word for it. Plumbworld is an online retailer you can trust.

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Customer Feedback
Once again everything has gone smoothly. The plumber is fitting the shower this weekend but I am sure it will be in good working order. I have ordered from you before and also recommended your business to family and friends who have also used you. I shall shortly be ordering a new bathroom suite as cannot beat your prices, efficiency and products anywhere else.

- Louise Robinson, July 2008

 

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