0844 3766 111 Phone lines open today 8.30am - 5.00pm

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Contact Us

If you have been unable to find the answer to your questions on previous pages, please contact us through one of the methods below.

By Email

Please email us on customerservices@plumbworld.co.uk

All customer service emails are responded to on a first come first served basis. We aim to reply to all e-mails within 1 working day.

Please Do not re-send emails about the same issue as this will reset the date of your enquiry and put you to the bottom of the queue.

When you send us an email you will receive an automated reply with a reference number on it. If you don't receive this reply then we have not received your email and you should check that you have sent it to the correct email address as shown above.

By Phone (Sales Line)

Please phone us on 0844 3766 111.

Opening Hours: Mon-Fri 8:30am - 5pm, Sat 9am - 5pm, Sun 11am - 5pm

By Post

Please write to us at:

Online Home Retail Ltd
Units 2, 3 and 4 Millennium Court
Enterprise Way
Evesham
Worcs
WR11 1GS

Please send EL/PL Portal claims to Garwyn Group - D00145

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