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Customer Feedback from February 2007

To get an idea of the service we provide our customers you can take a look at our feedback rating on Ebay, where we sell returned products and end of line items.

We have also started to include a very small sample of the emails that we receive from satisfied customers below:

Everything was fine with my order and it is commendable to deal with a company that is efficient and regularly updates customers from start to finish. I certainly will deal with your company if you can supply what I need in this sector. I have several businesses and run them in a similar fashion and have certainly succeeded where many others have failed.

- Rob Bishton, February 2007

Customer Testimonial 571 of 3539

I would just like to thank you very much for the superb service I received when ordering from your company. It was the first time I had visited your website and placed an order with your firm. This is always a bit of a worry when it is not a company or website you are familiar with. I congratulate your company for its wonderful communications throughout my dealings from ordering to delivery, it really put my mind at rest. Delivery was amazingly fast and everything is perfect. Thanks again, you will definitely receive my return custom and I will recommend your company to everyone I know in need of your company's assistance!

- Emma Saunders, February 2007

Customer Testimonial 1653 of 3539

I am very pleased with products from your company. They have arrived in excellent condition. The delivery service was excellent. The e-mail communication from you was great. The items (bathroom accessories and mirror) are very high quality and a bargain for what I paid for them. I will strongly recommend you to my family and friends as I have received A1 service from your organisation. I will certainly be making more purchases in the future. Nice doing business with you, thank you.

- Azuka, February 2007

Customer Testimonial 288 of 3539

Your company and your staff have been very efficient in sending the goods as requested and on time. It is a pity the other companies I am at present dealing with do not have Plumbworld's policy of following orders up and keeping their customers informed of delays and progress. I know what company I will deal with in future, and also recommend to my family/ friends! Many thanks again for your efficiency in dealing with my order.

- Bill Hughes, February 2007

Customer Testimonial 163 of 3539

I would like to thank you for a fantastic service and to let you know that I have recommended you to both family and friends. Thanks for all your help. My partner and I shall be purchasing from Plumbworld again very shortly.

- Miss J Bright, February 2007

Customer Testimonial 245 of 3539

We had to write to thank you for such fantastic service. We found your website just using a basic search for plumbing supplies and was impressed enough to save you in favourites. We placed an order for 2 shower room special packs and the actual ordering and processing was excellent, this we did on Sunday late afternoon. We simply couldn't believe our eyes when a lorry pulled up first thing on Thursday morning (first thing being 8.20am). That wasn't even 4 working days and we do live in the North East of Scotland. Anyway we will use your excellent company again and I will thoroughly recommend you to all my friends and family.

- Joyce & Jock Haydeng, February 2007

Customer Testimonial 2212 of 3539

Thank you for prompt delivery of an excellent product. Your customer service can not be faulted and is deserving of high praise in this "take it or leave it" world.

- Cheryl Kane, February 2007

Customer Testimonial 417 of 3539

I would like to thank you for making my experience of ordering very easy and comfortable. The product was well wrapped and delivered on time. I am so pleased with my whole experience that I have recommended Plumbworld to my mother who will be placing an order within the next few months and with my brother-in-law who has recently purchased a house and is looking to change all the radiators in the house. He was most pleased with both the style of the radiator and the ease of purchase. Thank you again, it has been a pleasure doing business with you.

- Bernadette Otesanya, February 2007

Customer Testimonial 483 of 3539

We have received our order and I would just like to say a very big thank you for the fantastic online experience I have had with Plumbworld from the beginning to the end. My husband and I are bowled over at the speed, the packaging and the updates with regards to the order. Our bathroom will look fantastic and we would like to thank all involved in making that happen. Thank you very much for exceptional service.

- Oonagh McCollam, February 2007

Customer Testimonial 719 of 3539

Thank you very much for the prompt service we received. We are more than happy with the product, and will definitely be using Plumbworld again and recommending you to others!

- Sarah Komduur, February 2007

Customer Testimonial 1106 of 3539

I would just like to congratulate you on your excellent customer service. There were some problems with my order but to me good customer service is not about 'preventing things going wrong' (as they invariably do!) but how the situation is handled and managed once they have. You handled my complaint quickly, efficiently and above all pleasantly - this is a refreshing change from the usual apathetic customer service of so many companies these days - thank you!

- Jacqui, February 2007

Customer Testimonial 1120 of 3539

I have been delighted with the service provided from your company & by the quality of goods provided. I will be using your service in future & will be recommending your company to friends & colleagues.

- Daniel, February 2007

Customer Testimonial 1174 of 3539

I would like to thank you for your efficiency, value for money and overall customer care. It has been impressive and I will certainly purchase from Plumbworld again.

- Robert, February 2007

Customer Testimonial 3239 of 3539

My order arrived promptly and was packaged well which ensured the item was in tip top condition. Didn't have any problems at all with your service and would highly recommend you to people needing plumbing equipment. Just though it would be nice for you to get the credit you deserve.

- Mr Holmes, February 2007

Customer Testimonial 1439 of 3539

We are absolutely delighted with our order and the radiator cover fits perfectly and looks really great. The service was absolutely excellent - really quick delivery. Thanks, you can add us to your 100% customer satisfaction.

- Julie Scurfield & Brian Kirkup, February 2007

Customer Testimonial 1445 of 3539

As a first time customer of Plumbworld I am very pleased with a) the price, b) the service, c) the delivery and packing, and d) the quality of the goods. The sink and taps are fully installed and working ok. Thanks again, I will have no problem in recommending your services.

- Mr C R Wiseman, February 2007

Customer Testimonial 2291 of 3539

We are more than delighted with the products we had and your customer service has been 1st class. As I am in the building trade I have no hesitation in passing your name on to customers and other tradesman. Thanks again.

- Garven, February 2007

Customer Testimonial 49 of 3539

Products - excellent. Service and back up attention - second to none, thanks.

- Russell, February 2007

Customer Testimonial 78 of 3539

I would like to thank you for an outstanding service which in today's modern society is a breath of fresh air. As a quality manager myself I can appreciate the logistics, communication and customer service behind an efficient company. I already have and will continue to recommend you to family and friends, thanks again.

- Mark Sandford, February 2007

Customer Testimonial 82 of 3539

Many thanks for your excellent service. I wish all online companies were as good.

- Mike McCabe, February 2007

Customer Testimonial 84 of 3539

Order processed quickly, dispatched promptly and delivered as advised. Could not have been better. Tap fitted and in service! Thanks.

- Martin, February 2007

Customer Testimonial 94 of 3539

Just a note to let you know that everything was perfect with our recent order. The price of the sink we purchased was competitive, it was in stock, and ordering online was easy. It arrived promptly, was exactly as we expected/wanted and was easy to install. It's now looking great in our new bathroom! I am 150% satisfied, will definitely use Plumbworld again - and won't hesitate in recommending you to others!

- Kim Langford, February 2007

Customer Testimonial 105 of 3539

Thanks for the prompt response, delivery, and your confirmation email. I will be advising friends and family of the service I have received, and the quality of your goods. Thanks again!

- Lisa, February 2007

Customer Testimonial 113 of 3539

I am very happy with what I received and the customer service received and I will be recommending Plumbworld to all my work colleagues. Thank you.

- Colin, February 2007

Customer Testimonial 118 of 3539

I have been really happy with your service. The shower arrived in a couple of days and is now working perfectly well. I have recommended you to a friend and we will soon be putting in another order. Thanks again - you're doing a grand job!

- Sian McBrien, February 2007

Customer Testimonial 131 of 3539

Products - Excellent. Service and back up attention - Second to none, thanks.

- Russell, February 2007

Customer Testimonial 137 of 3539

Just to say that I am absolutely delighted with my purchases and the level of service from Plumbworld. I look forward to doing further business with you in the near future and would definitely recommend you to others.

- Angela Chipman, February 2007

Customer Testimonial 151 of 3539

We are extremely happy with the product bought and could not believe the value for money. The parcel arrived very promptly and everything was intact. We have a plumbing merchants around the corner from our house but I doubt I will be requiring their services again having discovered your company. Many thanks again.

- Anna Farah, February 2007

Customer Testimonial 159 of 3539

You are one of the most efficient companies I have ever purchased anything from. It was a pleasure doing business with you and I have passed your details onto my friends. If only all internet purchasing experiences went as smoothly as this one did. Many thanks.

- Anna, February 2007

Customer Testimonial 164 of 3539

I would like to thank you for providing a thoroughly outstanding service. I am amazed at how smoothly everything has gone from start to finish, it's like a breath of fresh air !! Honestly. The bath screen arrived before it was due ( how pleasing is that ), in tip top condition, it's rare to say the least that a company can provide such a personal service. I will certainly recommend you. Once again thank you.

- Alex Tomlinson, February 2007

Customer Testimonial 168 of 3539

We have been very pleased with the service which is why we have used your services twice. There is an excellent level of communication - well done! We will recommend you to our friends.

- Jacqui Smith, February 2007

Customer Testimonial 171 of 3539

I received my shower on time and in good condition and I have been impressed with your customer services and follow up. I would use your service again and recommend your company to my friends if they need any bathroom equipment. Many thanks.

- Jacquie McGarry, February 2007

Customer Testimonial 174 of 3539

As the owner of a bed and breakfast and needing to guarantee that goods are delivered in time to do a job in a window of opportunity, your service has been excellent. Not only in the delivery, packaging and customer care but in the quality of the products themselves. Thank you and we will/already have recommended you.

- Dougie & Andrea Bell, February 2007

Customer Testimonial 176 of 3539

I would like to thank you for an outstanding service which in today's modern society is a breath of fresh air. As a quality manager myself I can appreciate the logistics, communication and customer service behind an efficient company. I already have and will continue to recommend you to family and friends, thanks again.

- Mark Sandford, February 2007

Customer Testimonial 177 of 3539

I am very happy with the product and also with the efficient way that you handled the order. It was so nice to know if it was in stock and when it would be dispatched. I wish more firms were like you.

- Maggie Dalziel, February 2007

Customer Testimonial 179 of 3539

Just to thank you for our order. Not only were the taps wonderful but the customer service we have received from you is one of the best we've had from purchasing a item. We will definitley recommend you to other people in the future, thanks again.

- T Hall, February 2007

Customer Testimonial 190 of 3539

May I take this opportunity in thanking you and your staff for the excellent customer service you provide, and as I have two more bathrooms to be refurbished in the future, I will definitely look at your web site again, and recommend you too.

- Mrs Jacqui Barraclough, February 2007

Customer Testimonial 198 of 3539

I wanted to email you to compliment you on your exceptional service. I work in the service industry and manage a small department where we deal with multi channel customers. Unfortunately at the moment I cannot say our web service comes anywhere near yours and I have been extremely impressed with every step of your service. Thank you very much - I have already recommended you and will definitely use your company again.

- Karen Brown, February 2007

Customer Testimonial 205 of 3539

I have been delighted with the service provided from your company & by the quality of goods provided. I will be using your service in future & will be recommending your company to friends & colleagues.

- Daniel, February 2007

Customer Testimonial 215 of 3539

My order arrived promptly, well packaged and the taps as far as I can see are in excellent order. You are to be commended on your customer aftersales service. I thought this kind of customer care died out years ago. I will order from you again if I need anything else and I will reccommend you to others, many thanks.

- Jan Church, February 2007

Customer Testimonial 216 of 3539

I received my order in good time and all was exactly what I was looking for in my order and they are all now fitted into place. I will indeed use your service again should the need arise and I would truly recommend your service to others. Once again thank you.

- Andy Winder, February 2007

Customer Testimonial 227 of 3539

I am very happy with the product and also with the efficient way that you handled the order. It was so nice to know if it was in stock and when it would be dispatched. I wish more firms were like you.

- Maggie Dalziel, February 2007

Customer Testimonial 244 of 3539

I received the parcel in good order, everything was as described on the website, the price was astoundingly low and I'm very happy with the purchase. I shall definitely consider using Plumbworld again.

- Lynn Cullimore, February 2007

Customer Testimonial 249 of 3539

We are delighted with the quality and the first class service. Many thanks.

- Anne Close, February 2007

Customer Testimonial 260 of 3539

I'm very happy with the way my order was treated as well with the product itself. In case if I'll need something else I definitely consider first to check with Plumbworld as well as to suggest your services in case someone will asks me. Thank you very much.

- Sergej Sidorov, February 2007

Customer Testimonial 273 of 3539

This was the first time I have used Plumbworld and I have been impressed with the level of service. The shower was delivered promptly and it is now installed and working very well. I have also been very impressed with the customer service at Mira which was what persuaded me to buy a new Mira shower from you .Thank you very much.

- Mike, February 2007

Customer Testimonial 276 of 3539

May I thank you for a superb and speedy service. The items arrived in excellent condition and the quality is better than I had imagined. It is wonderful to know that there are some people out there who do care about customer service and satisfaction. Now we just have to find a plumber who does too!! Once again thank you, we will definitely recommend you and order from you again.

- Ms Gregory, February 2007

Customer Testimonial 281 of 3539

Thank you very much for a superb service you have offered us. You have kept us well informed at every step of this purchase. The product is fantastic with a price way below what the quality of the product would demand else where. Delivery was super quick for the area we live in. Your website is easy to use and I particularly like the information video on how to fit the shower tray. I will be recommending yourselves to all my friends and family. Once again thank you very much.

- David Halliday, February 2007

Customer Testimonial 300 of 3539

I must tell you how impressed I have been with your service & I will definitely shop with you again. Interestingly I specialise in in delivering customer service training and I have just used you as an example of a great internet based service! Keep it up.

- Karen, February 2007

Customer Testimonial 308 of 3539

Happy with the order, received on time and order was complete. Many thanks. I will certainly deal with your company again if there is a need.

- Carey Lye, February 2007

Customer Testimonial 311 of 3539

We are extremely happy with the product bought and could not believe the value for money. The parcel arrived very promptly and everything was intact. We have a plumbing merchants just around the corner from our house but I doubt I will be requiring their services again having discovered your company. Many thanks again.

- Anna Farah, February 2007

Customer Testimonial 317 of 3539

Thank you for my order. It arrived in great time and was packaged well, even my plumber was impressed with the quality and price. I have since given him your website address as he was keen to have a look himself.

- Laura Rivers, February 2007

Customer Testimonial 318 of 3539

I would just like to say thank you for the service I have received from your company, it has been excellent. You have kept me informed every step of the way, my husband did not want me to purchase these goods from the internet as he would have liked to have seen the goods before I ordered them (but as you know I went ahead and ordered them anyway) and I must say he was very impressed with the service/quality of the products and the easy instructions. He has admitted they are the best toilet seats we have ever bought, so thank you again and I look forward to purchasing from your company in the future.

- Mrs C Batchelor, February 2007

Customer Testimonial 2213 of 3539

Just a note confirming my 100% satisfaction in dealing with your company. The product was held in stock, the ordering and payment procedure were trouble free and the delivery in conjunction with Business Post carried zero hassle, just as I like it! Well Done!

- Bob Adamson, February 2007

Customer Testimonial 338 of 3539

We purchased a towel rail from you last week and just wanted to thank you for the really great prices and speedy service we received from you yet again. Our plumber was also really impressed with your prices and said there was no way he could get the same heater for that price from his supplier. Many thanks.

- Iola, February 2007

Customer Testimonial 347 of 3539

I received my shower on time and in good condition and I have been impressed with your customer services and follow up. I would use your service again and recommend your company to my friends if they need any bathroom equipment. Many thanks.

- Jacquie McGarry, February 2007

Customer Testimonial 352 of 3539

Very satisfied and a cracking service, both in relation to delivery and your after sales customer care. I will gladly use your company again and recommend it to friends as required. Thank you for your attention, as someone who values customer service highly it is a pleasure to be on the receiving end of your service delivery.

- Alan Clapperton, February 2007

Customer Testimonial 353 of 3539

In this day and age customer service is a rarity. The product I bought from you was of extremely good quality and delivered promptly. I will not hesitate to order from Plumbworld again when necessary nor will I hesitate in recommending your company to friends and family.

- Peter, February 2007

Customer Testimonial 354 of 3539

Thanks to all departments for the A1 quick service. Very much appreciated but sorely missing with most of today's "grabbing" businesses. Yours has much to recommend it!

- Rosey, February 2007

Customer Testimonial 364 of 3539

We have received our order and I would just like to say a very big thank you for the fantastic online experience I have had with Plumbworld from the beginning to the end. My husband and I are bowled over at the speed, the packaging and the updates with regards to the order. Our bathroom will look fantastic and we would like to thank all involved in making that happen. Thank you very much for exceptional service.

- Oonagh McCollam, February 2007

Customer Testimonial 366 of 3539

This is the second such item I have ordered from Plumbworld and both have been excellent. Many thanks for your superb service.

- Giles, February 2007

Customer Testimonial 373 of 3539

Just to say that I am absolutely delighted with my purchases and the level of service from Plumbworld. I look forward to doing further business with you in the near future and would definitely recommend you to others.

- Angela Chipman, February 2007

Customer Testimonial 379 of 3539

Thank you, I was very satisfied with the purchases and as I'm having a large extension built, money is quite tight. So I was really pleased to be able to buy the two items at a brilliant price. I have already recommended your site to others, and will be using it again, thanks.

- A Flanagan, February 2007

Customer Testimonial 397 of 3539

Thanks for a such a prompt, efficient and professional service. The website is excellently organised and the whole process couldn't have been easier.

- Jim Greaves, February 2007

Customer Testimonial 403 of 3539

Everything purchased is fine, working and looking good. We would not hesitate to purchase from you again or recommend you to friends and family. I would also like to commend you on your customer care. Rarely have I been asked if I am happy with my purchases or the delivery and it does give you a feeling of being a valued customer, thank you.

- Linda Norman, February 2007

Customer Testimonial 411 of 3539

We would firstly like to say thank you. The goods we received were perfect, and the delivery was as stated, and delivered nice and early so we didn't have to take the whole morning off work. I would also like to compliment you on such reasonable prices! You beat the high street stores by a long shot for what we required. So once again, many thanks, and we will certainly recommend you to friends/family and work colleagues.

- Sarah Coffey & Pete Mycroft, February 2007

Customer Testimonial 412 of 3539

The service and delivery was excellent and customer service second to none, thank you.

- Peter Durdin, February 2007

Customer Testimonial 420 of 3539

I have been really impressed by the service at Plumbworld. I will certainly be using your company again for future appliances.

- Liz Dixon, February 2007

Customer Testimonial 435 of 3539

The goods were what I had ordered, but the customer service is exceptional, I had not expected next day delivery, and the aftersales care is superb. I will be more than happy to recommend your company to others, and hope to buy from you again in the near future.

- Haydn Jones, February 2007

Customer Testimonial 440 of 3539

Just to let you know I was very pleased with the product that I purchased. It arrived promptly and was very well packed. I have purchased from you before and I have always been very satisfied with your very efficient service.

- Anthony Andrews, February 2007

Customer Testimonial 453 of 3539

I recently ordered and received an extractor fan from yourselves, I would just like to say how impressed I am with your professional service. If I require any further plumbing items in the future, I would not hesitate to use you again. I have also passed on your website details to many family and friends. Thanks once again for the hassle free professional service, keep it up.

- Pete, February 2007

Customer Testimonial 455 of 3539

Thank you for the very prompt delivery of my taps. They arrived in 36 hours of me placing the order. They were of excellent quality and the plumber who fitted them commented on the quality. We shall definitely use your web site for our new suite when we have the money and the plumber!! Thanks.

- Cheri Playne, February 2007

Customer Testimonial 457 of 3539

I couldn't believe the service we got from Plumbworld, it was so easy ordering and the delivery was really fast, and the website was easy to use, I will be using you again and will recommend you to everyone. Cheap too.

- Danny, February 2007

Customer Testimonial 462 of 3539

Everything has been delivered and is all OK. Thank you for the regular email updates regarding the progress of my order. The information meant that I was not tempted to call you at any time. Thanks for an excellent service.

- Nic, February 2007

Customer Testimonial 465 of 3539

I would just like to inform you of how pleased we were with Plumbworld's excellent service. The goods were delivered promptly and in good condition. The driver was friendly and helpful. Thanks again and I will be using Plumbworld again and would recommend you to my friends and family.

- Nicola Guy, February 2007

Customer Testimonial 470 of 3539

Your company and your staff have been very efficient in sending the goods as requested and on time. It is a pity the other companies I am at present dealing with do not have Plumbworld's policy of following orders up and keeping their customers informed of delays and progress. I know what company I will deal with in future, and also recommend to my family/ friends! Many thanks again for your efficiency in dealing with my order.

- Bill Hughes, February 2007

Customer Testimonial 486 of 3539

I am totally satisfied with your services and will be ordering again soon. Word of mouth is a very powerful form of advertising and I am praising your services to all my friends... mind you if I keep going on about my toilet roll holder I don't think I'll have many left!

- Richard, February 2007

Customer Testimonial 489 of 3539

Everything was fine with my order and it is commendable to deal with a company that is efficient and regularly updates customers from start to finish. I certainly will deal with your company if you can supply what I need in this sector. I have several businesses and run them in a similar fashion and have certainly succeeded where many others have failed.

- Rob Bishton, February 2007

Customer Testimonial 490 of 3539

I give a massive thumbs up to Plumbworld. The bathroom taps and shower set I purchased are fantastic... the web shopping experience on your page was perfect and the customer service contact and aftersales service is second to none!! BUT HEY! You must know that already. The taps are fitted and I am totally satisfied with every aspect of Plumbworld, thank you. I will be back... there's no doubt.

- David O'Neill, February 2007

Customer Testimonial 500 of 3539

Thank you for the superb level of customer service offered by your company - it's really very impressive!

- Karen Riley, February 2007

Customer Testimonial 511 of 3539

The service received was excellent and, even though a small part of the order was damaged, the problem was rectified with the minimum of fuss and in a very good time frame. I would use your service again and recommend. Keep up the good work.

- Neale, February 2007

Customer Testimonial 538 of 3539

Just wanted to say how pleased I am with the products you supplied. You will be the first point of call for any further requirements I have. I have also passed your site on to other friends, thank you.

- Liselle Nugent, February 2007

Customer Testimonial 539 of 3539

We are extremely happy with the service of Plumbworld and the quality of the product, especially the emails I got informing me of the progress of my order; which came true to your word in 3 working days. I will use your service again and highly recommend to others, thanks again.

- Martine, February 2007

Customer Testimonial 551 of 3539

I am very happy with Plumbworld delivery and service, would recommend you to friends and will be using you again. Many thanks.

- Ajay Johni, February 2007

Customer Testimonial 564 of 3539

Thank you for your prompt and efficient service. I would have no hesitation in recommending you to friends and family.

- Ian Wright, February 2007

Customer Testimonial 573 of 3539

We are very happy with our order. It is now successfully installed and looks great! We saw similar ones in showrooms at twice the price so the pocket is happy also.

- Lisa Barlow, February 2007

Customer Testimonial 575 of 3539

I am very happy with my purchase - all received in excellent condition. It is just what I wanted & looks better than I thought it would. I am most pleased with the value for money & will recommend your company to everyone.

- Karen, February 2007

Customer Testimonial 586 of 3539

Can I just reassure you that I have recently refitted a complete narrowboat; plumbing, bathroom, toilet, shower and kitchen systems using Plumbworld sourced parts. Not only have the products been low priced and of excellent quality, the customer service has been superlative. You are definitely my preferred supplier. Thanks.

- John, February 2007

Customer Testimonial 590 of 3539

I am very impreseed with your level of communication in ensuring customer satisfaction. Rest assurred that I WILL be patronizing Plumbworld again.

- Voke Aniaku, February 2007

Customer Testimonial 594 of 3539

We purchased a towel rail from you last week and just wanted to thank you for the really great prices and speedy service we received from you yet again. Our plumber was also really impressed with your prices and said there was no way he could get the same heater for that price from his supplier. Many thanks.

- Iola, February 2007

Customer Testimonial 600 of 3539

I would like to re-iterate my thanks for what I can only describe as a first class service from start to finish, having ordered on Tuesday at midday and received the goods on Thursday morning. One can not ask for better service than that. Should I require any other items from your company I can assure you, you will definitely get my custom.

- Robert Barclay Whittington, February 2007

Customer Testimonial 601 of 3539

I would like to congratulate all your team for a really truly fantastic service starting with a very easy website and ordering system all the way down to a most courteous delivery driver who arrived at 07.30am, along with the snow. Will definitely recommend your services to anyone.

- Steve Troke, February 2007

Customer Testimonial 602 of 3539

This is the second time we have purchased from Plumbworld and on each occassion the search process, ordering and delivery was first class, thank you.

- Mervyn, February 2007

Customer Testimonial 604 of 3539

Happy with the order, received on time and order was complete. Many thanks. I will certainly deal with your company again if there is a need.

- Carey Lye, February 2007

Customer Testimonial 609 of 3539

To all at Plumbworld, many thanks for your excellent service and keeping me informed at all times, I could not fault your company and would recommend you to any of our customers who require plumbing parts etc. Once again, many thanks.

- Graham Jones, February 2007

Customer Testimonial 621 of 3539

Thank you for your excellent service, I will have no hesitation in recommending your company in the future. I wish your company all the very best in 2007.

- Fred Brailey, February 2007

Customer Testimonial 633 of 3539

I am very pleased with the cordless drill that I received from Plumbworld. I am also very pleased with the rapid delivery service. I have recommended you to quite a few mates who are now interested in ordering items from you.

- Gary Willacey, February 2007

Customer Testimonial 635 of 3539

Just a quick note to say how happy I was to receive my order only 2 days after ordering it online. I was very impressed as I had tried to buy the same product from a local store and was told it would be a 3 week delivery time and there would be a £30 delivery charge! I will definitely recommend your service to friends, thank you.

- Michelle Zwezerijnen, February 2007

Customer Testimonial 648 of 3539

I am very happy with what I received and the customer service received and I will be recommending Plumbworld to all my work colleagues. Thank you.

- Colin, February 2007

Customer Testimonial 655 of 3539

My order was great and the radiator is fantastic and looks great in our new bathroom. The service was great and I have a friend who is now going to use your site to order a radiator for her en suite! I would have no reservations in recommending your site to anyone else for service and value for money! Many thanks.

- Mandy Jones, February 2007

Customer Testimonial 660 of 3539

I would like to congratulate all your team for a really truly fantastic service starting with a very easy website and ordering system all the way down to a most courteous delivery driver who arrived at 07.30am, along with the snow. Will definitely recommend your services to anyone.

- Steve Troke, February 2007

Customer Testimonial 661 of 3539

Great website, easy ordering process - Just what an experienced DIY person requires (compared to the awful service, range of choice and quality that one gets from the high street DIY stores). Keep up the good work.

- Gérry Hughes, February 2007

Customer Testimonial 665 of 3539

The service received was excellent and, even though a small part of the order was damaged, the problem was rectified with the minimum of fuss and in a very good time frame. I would use your service again and recommend. Keep up the good work.

- Neale, February 2007

Customer Testimonial 668 of 3539

I was most impressed with the service you offer and the efficiency of delivery and follow up. I have already recommended you to many people.

- Cliff Hilder, February 2007

Customer Testimonial 684 of 3539

I just thought I would drop you a quick note to say how impressed I have been with your service to date. Informative, accurate and timely communications have made the process stress free. I will certainly be using you again, thanks.

- Nick Elford, February 2007

Customer Testimonial 693 of 3539

I was completely satisfied with my order. It arrived on time and in perfect condition and I would certainly not hesitate to purchase further products from your company. I have some further work to do in my house in the near future and will be almost certainly purchasing them from your company.

- Marguerite, February 2007

Customer Testimonial 707 of 3539

I must mention how impressed I am with your website & extremely impressed with your products & service. If I want any more plumbing items I will certainly return.

- David Baxter, February 2007

Customer Testimonial 714 of 3539

I am very pleased with the cordless drill that I received from Plumbworld. I am also very pleased with the rapid delivery service. I have recommended you to quite a few mates who are now interested in ordering items from you. Thanks for following up on my order.

- Gary Willacey, February 2007

Customer Testimonial 716 of 3539

Thank you for your excellent service. Website ordering simple. Follow up emails on order progress excellent. Carrier called 30 minutes before delivery. Everything arrived OK & time was allowed by driver to inspect goods. Would highly recommend your company.

- Elaine Walsh, February 2007

Customer Testimonial 717 of 3539

Just a quick note to say we were very impressed with your services and will use your company whenever we have the need, once again thank you.

- J M Harris, February 2007

Customer Testimonial 2232 of 3539

This is the second time we have purchased from Plumbworld and on each occassion the search process, ordering and delivery was first class, thank you.

- Mervyn, February 2007

Customer Testimonial 744 of 3539

Brilliant site. Excellent Support. Brilliant service (despite problems with me ordering the wrong unit, now fixed and working). Many thanks, it has been a pleasure to order from you. (My plumber is now going to use you too!)

- Chris Hughes, February 2007

Customer Testimonial 745 of 3539

We are delighted with the quality and the first class service. Many thanks.

- Anne Close, February 2007

Customer Testimonial 760 of 3539

Just a word of thanks to plumbworld.co.uk. My order arrived as promised, but I was most impressed by the level and quality of communication that was maintained by the company during the entire order management process. Well done and thank you all.

- Jim Blackley, February 2007

Customer Testimonial 762 of 3539

The service we received from yourselves was exceptional. The order was received by ourselves in under 24 hours in good condition, and we would not hesitate to order again through your company.

- Vivienne Perry, February 2007

Customer Testimonial 782 of 3539

I was delighted with the product and the customer service. The e-mail reply service was excellent and the product quality for price was superb. I previously bought a quadrant shower enclosure from a DIY store of similar quality for £1000. When I renew our en-suite bathroom I will certainly be contacting yourselves again. Many thanks, a happy customer.

- David, February 2007

Customer Testimonial 788 of 3539

Everything arrived on time and in perfect condition very impressed with the service I have received. I will be using your services again in the near future and have passed on your details to family and friends, thanks again.

- Alison, February 2007

Customer Testimonial 789 of 3539

I just wanted to say thank you for the outstanding service given both in value for money and delivery. Items arrived very quick and well packaged, they now take pride of place in our new bathroom. Many thanks, I would recommend to family and friends.

- Andrew, February 2007

Customer Testimonial 794 of 3539

Everything is fine and I have been really impressed with your online customer service, response, tracking and fulfilment - I am citing your company as an example of excellence.

- Lesley, February 2007

Customer Testimonial 803 of 3539

May I just say I think your company is top of the league in customer service, and will definitely recommend your company in the future. Thank you once again.

- Wendy, February 2007

Customer Testimonial 847 of 3539

I would just like to thank you very much for the superb service I received when ordering from your company. It was the first time I had visited your website and placed an order with your firm. This is always a bit of a worry when it is not a company or website you are familiar with. I congratulate your company for its wonderful communications throughout my dealings from ordering to delivery, it really put my mind at rest. Delivery was amazingly fast and everything is perfect. Thanks again, you will definitely receive my return custom and I will recommend your company to everyone I know in need of your company's assistance!

- Emma Saunders, February 2007

Customer Testimonial 861 of 3539

We would just like to thank everyone at Plumbworld for quite possibly our most pleasurable shopping experience on the internet - even if it was for a shower and mixer tap! The prompt delivery and speedy answer to the query regarding our shower made a refreshing change. I'd definitely use your company again and will recommend to friends and colleagues. Thanks again.

- The Vernon Family, February 2007

Customer Testimonial 864 of 3539

Thank you very much for the excellent service provided by Plumbworld. We ordered our glass shower screen and it arrived 3 days later. Your company's website is easy to use and your service from start to finish is very efficient. I will most certainly order goods from your company in the future and will recommend your website.

- Mrs J Hinchliffe, February 2007

Customer Testimonial 867 of 3539

I just wanted to say thank you for the outstanding service given both in value for money and delivery. Items arrived very quick and well packaged, they now take pride of place in our new bathroom. Many thanks, I would recommend to family and friends.

- Andrew, February 2007

Customer Testimonial 879 of 3539

The order arrived within a couple of days and it's already fitted and working. I was extremely happy with the prompt service your company gives, and would not hesitate to purchase items from you in the future. Many thanks.

- Tina, February 2007

Customer Testimonial 887 of 3539

Thank you for your excellent service. Website ordering simple. Follow up emails on order progress excellent. Carrier called 30 minutes before delivery. Everything arrived OK & time was allowed by driver to inspect goods. Would highly recommend your company.

- Elaine Walsh, February 2007

Customer Testimonial 889 of 3539

Thank you for your excellent service. I will have no hesitation in recommending your company in the future. I wish your company all the very best.

- Fred Brailey, February 2007

Customer Testimonial 892 of 3539

Thank you for your prompt and efficient service. I would have no hesitation in recommending you to friends and family.

- Ian Wright, February 2007

Customer Testimonial 896 of 3539

Thank you for the excellent service. The items were exactly as promised and the communication throughout the transaction was excellent. Overall I wouldn't hesitate to recommend your company and any further plumbing supplies needed will be purchased from yourselves. Good service stands out in this day and age, and your company will without doubt reap the benefits of providing exactly that.

- Gavin Hepburn, February 2007

Customer Testimonial 897 of 3539

I received my order in good time and all was exactly what I was looking for in my order and they are all now fitted into place. I will indeed use your service again should the need arise and I would truly recommend your service to others. Once again thank you.

- Andy Winder, February 2007

Customer Testimonial 901 of 3539

I found your website very well displayed and enjoyed the tour of the items I was looking for. Once I chose my item there was an immediate reply thanking me for my custom and explained to me when it would arrive. You have been in touch, through email of course; with your company constantly contacting me to make sure I was aware of everything that was happening with my purchase all along the way. It arrived on the day you mentioned, very well packaged and with a friendly smiling courier. So I could not be happier. I have saved your email address in my favorites and will be buying from your company again soon. My customer satisfaction is 100%. Best wishes to your company.

- C Bardsley, February 2007

Customer Testimonial 2246 of 3539

I would just like to say thank you to you and all your staff for an excellent service, the bathroom fittings look great, and it was a very quick efficient delivery. Thank you all.

- Mr & Mrs Lakin, February 2007

Customer Testimonial 916 of 3539

I would just like to say thank you for the excellent service I have received from your company. It's been first class from start to finish, very rare these days!! Thanks once again.

- Miss J Bradley, February 2007

Customer Testimonial 922 of 3539

Thank you all at Plumbworld. My new bathroom is now complete and looking fantastic! Thanks for a great service and great value products, I'll recommend you anytime. Keep up the good work!

- Andy Bowling, February 2007

Customer Testimonial 938 of 3539

May I congratulate your company on a first rate service for supply and delivery. I get all my customers to look at your website before I purchase any items as it has a good display with clear pricing. I'm quite happy to send my clients to you.

- Simon, February 2007

Customer Testimonial 941 of 3539

May I say how impressed I was with the speed of your service, I did in fact not need the item for a couple of weeks but ordered it in advance in case of any delays. I will have no hesitation to use your company in the future and indeed recommend you.

- Gillian Froggatt, February 2007

Customer Testimonial 949 of 3539

I have been impressed with the service and the goods and would have no hesitation in placing further orders with your company should the need arise.

- Tim Lynn, February 2007

Customer Testimonial 953 of 3539

Just a quick note to say we were very impressed with your services and will use your company whenever we have the need, once again thank you.

- J M Harris, February 2007

Customer Testimonial 2253 of 3539

Many thanks for your courtesy and the excellent service your company has provided. Prompt delivery, excellent product well-packaged - and now installed.

- Roger, February 2007

Customer Testimonial 964 of 3539

I have been absolutely delighted with the service your company provide. The goods were dispatched immediately. I was informed when goods were dispatched and given a tracking number; altogether an excellent and efficient shopping experience, thank you. I will certainly be recommended you to others.

- Helen, February 2007

Customer Testimonial 978 of 3539

Shower arrived next day even though it was initially out of stock. I have been very pleased with the level of contact from your company advising of progress at all stages. Plumber has just arrived so hope to have a hot shower at last! I will be using and recommending your company again. Thanks.

- Mandy and John, February 2007

Customer Testimonial 987 of 3539

I have been really happy with your service. The shower arrived in a couple of days and is now working perfectly well. I have recommended you to a friend and we will soon be putting in another order. Thanks again - you're doing a grand job!

- Sian McBrien, February 2007

Customer Testimonial 1005 of 3539

Everything purchased is fine, working and looking good. We would not hesitate to purchase from you again or recommend you to friends and family. I would also like to commend you on your customer care.

- Linda Norman, February 2007

Customer Testimonial 1010 of 3539

I am very satisfied with the service provided by Plumbworld. You made the ordering very easy, your price was very competitive and the delivery was better than I had expected; it was fast and the product was very well packaged - therefore undamaged when it arrived. And on top of all that....you deliver to Northern Ireland!! I will definitely be going back to Plumbworld and will recommend it.

- Teresa, February 2007

Customer Testimonial 1014 of 3539

Thank you for my order. It arrived in great time and was packaged well, even my plumber was impressed with the quality and price. I have since given him your website address as he was keen to have a look himself.

- Laura Rivers, February 2007

Customer Testimonial 1023 of 3539

I recently ordered and received an extractor fan from yourselves, I would just like to say how impressed I am with your professional service. If I require any further plumbing items in the future, I would not hesitate to use you again. I have also passed on your website details to many family and friends. Thanks once again for the hassle free professional service, keep it up.

- Pete, February 2007

Customer Testimonial 1052 of 3539

The efficiency with which you attended to my order was super, you made it all so easy for me and also saved me a lot of money. The same Mira shower to replace my existing one brought me quotes in excess of £420. By using your site and having a qualified plumber fit it over the broken one I got it to under £250. All of my friends and family have been told about Plumbworld so I hope they will use you if the need arises. All I can say is thanks again and praise all of you there for a job well done.

- Kitty Lally, February 2007

Customer Testimonial 1060 of 3539

I would just like to thank you for an excellent service. The website was easy to order from and my goods were delivered within just a few days (including the weekend!) There was no problem with the goods and your pricing provides excellent value against your competitors. Thanks again.

- Julie Brady, February 2007

Customer Testimonial 1073 of 3539

I placed an order with Plumbworld on Tuesday evening. The ease of use of the internet site was fantastic and once my order was taken, I received a confirmation email and another email informing me of the internal status of my order and confirming my payment had been accepted and taken. I then received an email the following day advising me that the items were in stock and once these were passed to the courier and, true to your word, this was received into my inbox yesterday. The taps have just arrived and I just wanted to drop you a quick email to thank you for this shopping experience. I do a fair bit of shopping online and I can honestly say that this transaction was one of the smoothest and easily the most informative I have been involved in. May I thank you once again and I will certainly be recommending people to your website.

- Carlo Marson, February 2007

Customer Testimonial 1078 of 3539

You are one of the most efficient companies I have ever purchased anything from. It was a pleasure doing business with you and I have passed your details onto my friends. If only all internet purchasing experiences went as smoothly as this one did. Many thanks.

- Anna, February 2007

Customer Testimonial 1091 of 3539

I'm very happy with the way my order was treated as well with the product itself. In case if I'll need something else I definitely check with Plumbworld as well as to suggest your services in case someone will asks me. Thank you very much.

- Sergej Sidorov, February 2007

Customer Testimonial 1095 of 3539

We are extremely happy with the service of Plumbworld and the quality of the product, especially the emails I got informing me of the progress of my order; which came true to your word in 3 working days. I will use your service again and highly recommend to others, thanks again.

- Martine, February 2007

Customer Testimonial 1116 of 3539

I am very happy with my purchase, all received in excellent condition. It is just what I wanted & looks better than I thought it would. I am most pleased with the value for money & will recommend your company to everyone.

- Karen, February 2007

Customer Testimonial 1129 of 3539

Many thanks for your excellent service. I wish all on line companies were as good.

- Mike McCabe, February 2007

Customer Testimonial 1135 of 3539

Many thanks for the processing of my order with such ease. I have found dealing with Plumbworld very straightforward and the goods have today been installed and are excellent quality. Many thanks.

- Bethan Gough, February 2007

Customer Testimonial 1142 of 3539

Thought I'd drop a note to say I am very pleased with the goods, the prompt delivery and the price of the bathroom suite. I'll be ordering another lot soon for the second bathroom. So a big thank you to all your team.

- Richard Fusco, February 2007

Customer Testimonial 1144 of 3539

Just a note confirming my 100% satisfaction in dealing with your company. The product was held in stock, the ordering and payment procedure were trouble free and the delivery in conjunction with Business Post carried zero hassle, just as I like it! Well done!

- Bob Adamson, February 2007

Customer Testimonial 1146 of 3539

Order processed quickly, dispatched promptly and delivered as advised. Could not have been better. Tap fitted and in service! Thanks.

- Martin, February 2007

Customer Testimonial 1154 of 3539

We would just like to thank everyone at Plumbworld for quite possibly our most pleasurable shopping experience on the internet - even if it was for a shower and mixer tap! The prompt delivery and speedy answer to the query regarding our shower made a refreshing change. I'd definitely use your company again and will recommend to friends and colleagues. Thanks again.

- The Vernon Family, February 2007

Customer Testimonial 1158 of 3539

I am writing to thank you for the excellent service I have received from your company. From ordering through to delivery the whole process went smoothly, quickly and efficiently. You can be assured that you have my unreserved recommendation. Thank you!

- J Mair, February 2007

Customer Testimonial 1161 of 3539

Very impressed with the service from start to finish. Was kept fully informed throughout and wouldn't have any hesitation in using Plumbworld again....although I trust my new shower won't need replacing for a while!

- Phil, February 2007

Customer Testimonial 1162 of 3539

We are very pleased with the shower screen thank you and wouldn't hesitate to recommend your company to friends. Delivery was really quick too. Very impressed.

- Mrs Croshaw, February 2007

Customer Testimonial 1167 of 3539

Everything fine, in fact excellent service. Goods received promptly, next day if my memory serves me correctly. Many thanks.

- Philip Ewart, February 2007

Customer Testimonial 1180 of 3539

Thank you, I was very satisfied with the purchases and as I'm having a large extension built, money is quite tight. So I was really pleased to be able to buy the two items at a brilliant price. I have already recommended your site to others, and will be using it again, thanks.

- A Flanagan, February 2007

Customer Testimonial 1199 of 3539

Thank you for your attention to my small order. Delivery has been effected and both products were undamaged. Your service was excellent, and should I have need for plumbing equipment or accessories I shall certainly return to your website.

- Gordon Grant, February 2007

Customer Testimonial 1217 of 3539

Many thanks for your excellent service and items. The packaging was not only excellent - it was also ecologically friendly - WOW. Your company is listed on my favourites and I am certainly going to pass on your details to any friends who may need your services. Thanks again.

- Sue Leedale, February 2007

Customer Testimonial 1230 of 3539

This is my second order from Plumbworld and I would just like to say how impressed I have been in the quality and value of the products and the exceptional customer service. I only ordered these goods late Sunday evening and they arrived first thing Tuesday. Communication about the order is excellent throughout. I will certainly recommend Plumbworld.

- Andrew, February 2007

Customer Testimonial 1231 of 3539

I must mention how impressed I am with your website & extremely impressed with your products & service. If I want any more plumbing items I will certainly return.

- David Baxter, February 2007

Customer Testimonial 1240 of 3539

Thank you very much for a superb service you have offered us. You have kept us well informed at every step of this purchase. The product is fantastic with a price way below what the quality of the product would demand elsewhere. Delivery was super quick for the area we live in. Your website is easy to use and I particularly like the information video on how to fit the shower tray. I will be recommending yourselves to all my friends and family. Once again thank you very much.

- David Halliday, February 2007

Customer Testimonial 1250 of 3539

I would just like to thank you for your excellent service and communications. I will take great pleasure in recommending your website to all my friends. Your delivery was the fastest I have ever experienced. Once again THANK YOU and keep up the good work.

- Martin Stelfox, February 2007

Customer Testimonial 1263 of 3539

I would just like to thank you for an excellent service. The website was easy to order from and my goods were delivered within just a few days. There was no problem with the goods and your pricing provides excellent value against your competitors. Thanks again.

- Julie Brady, February 2007

Customer Testimonial 1264 of 3539

May I congratulate your company on a first rate service for supply and delivery. I get all my customers to look at your website before I purchase any items as it has a good display with clear pricing. I'm quite happy to send my clients to you.

- Simon, February 2007

Customer Testimonial 48 of 3539

I would just like to thank you for fast delivery. I would recommend Plumbworld to anyone. I only ordered my taps on Monday and they arrived Thursday.

- Eileen Flevill, February 2007

Customer Testimonial 1269 of 3539

I was very impressed with the prompt delivery and the customer care from your company, thank you very much, I will definitely use your company again should the need arise and recommend you to friends.

- Lynn Heath, February 2007

Customer Testimonial 1272 of 3539

I am very happy with Plumbworld delivery and service, would recommend you to friends and will be using you again. Many thanks.

- Ajay Johni, February 2007

Customer Testimonial 1273 of 3539

I would just like to say thank you for the excellent service I have received from your company. It's been first class from start to finish, very rare these days!!. Thanks once again.

- Miss J Bradley, February 2007

Customer Testimonial 2269 of 3539

I wanted to email you to compliment you on your exceptional service. I work in the service industry and manage a small department where we deal with multi channel customers. Unfortunately at the moment I cannot say our web service comes anywhere near yours and I have been extremely impressed with every step of your service. Thank you very much - I have already recommended you and will definitely use your company again.

- Karen Brown, February 2007

Customer Testimonial 1276 of 3539

Thank you very much for sending the product so fast. Your service has been great for me. I would certainly recomment your company. Well done. Many thanks again for your great service.

- Nasrin, February 2007

Customer Testimonial 1283 of 3539

Our order turned up 4 working days from the order date, with no problems and we were very happy with it. We will be using your company again, when we have any plumbing to do and we will be recommending you to family and friends.

- Julie, February 2007

Customer Testimonial 1288 of 3539

I am pleased with the item I purchased. I installed the item last weekend with no problems. I will certainly be using your site again. It was efficient and easy to use. I am also impressed by your level of customer service. I can't remember the last time I experienced good aftersales service from an online retailer. Thank you.

- James, February 2007

Customer Testimonial 1304 of 3539

I received the radiator cover from yourselves yesterday and I have to say your service is exemplary. You kept me informed every step of the way, the cover is now installed and was as promised very easy to put together. I will definitely use your company again. It is not often these days that everything runs so smoothly. Thank you again.

- Mrs Jacky Barlow, February 2007

Customer Testimonial 2271 of 3539

Thank you for offering such great customer service. It's nice to know that there are still some companies out there that still pride themselves on providing the personal touch. It makes such a nice change!

- Mrs S Lee, February 2007

Customer Testimonial 1307 of 3539

My order was great and the radiator is fantastic and looks great in our new bathroom. The service was great and I have a friend who is now going to use your site to order a radiator for her en suite! I would have no reservations in recommending your site to anyone else for service and value for money! Many thanks.

- Mandy Jones, February 2007

Customer Testimonial 1309 of 3539

I have been really impressed by the service at Plumbworld. I will certainly be using your company again for future appliances.

- Liz Dixon, February 2007

Customer Testimonial 1319 of 3539

Very happy with the price, delivery time, goods and level of customer service. The latter not being something you can afford to take for granted these days! Many thanks.

- Heather Webster, February 2007

Customer Testimonial 1325 of 3539

Can I just reassure you that I have recently re-fitted a complete narrowboat; plumbing, bathroom, toilet, shower and kitchen systems using Plumbworld-sourced parts. Not only have the products been low priced and of excellent quality, the customer service has been superlative. You are definitely my preferred supplier. Thanks.

- John, February 2007

Customer Testimonial 1336 of 3539

I would like to re-iterate my thanks for what I can only describe as a first class service from start to finish, having ordered on Tuesday at midday and received the goods on Thursday morning! One can not ask for better service than that. Should I require any other items from your company I can assure you, you will definitely get my custom.

- Robert Barclay Whittington, February 2007

Customer Testimonial 1337 of 3539

Just a short thank you. Having never used Plumbworld before, for the ease of use, prompt delivery and also low cost of the purchase. The customer service via email to keep updated on the progress of my order was excellent. A refreshing change from just ordering an item and not knowing what is happening 'til it arrives. Many thanks again.

- Lee, February 2007

Customer Testimonial 1340 of 3539

Excellent service both online and delivery what more needs to be said I will be coming back and that's a guarantee! Many thanks.

- Ian, February 2007

Customer Testimonial 1368 of 3539

I would like to say you have given an excellent service and follow up. It has been an easy way of shopping and was very pleased to have items delivered so quickly. I will definitely recommend your company.

- Sarah McBride, February 2007

Customer Testimonial 1370 of 3539

I am very satisfied with the service provided by Plumbworld. You made the ordering very easy, your price was very competitive and the delivery was better than I had expected; it was fast and the product was very well packaged - therefore undamaged when it arrived. And on top of all that....you deliver to Northern Ireland!! I will definitely be going back to Plumbworld and will recommend it.

- Teresa, February 2007

Customer Testimonial 1371 of 3539

I was most impressed with the service you offer and the efficiency of delivery and follow up. I have already recommended you to many people.

- Cliff Hilder, February 2007

Customer Testimonial 1374 of 3539

Thanks for the speedy delivery of the goods we ordered,they arrived in good condition. I have now fitted them and I and my family are very happy with them. Excellent product and service thank you very much.

- Kim Daniels, February 2007

Customer Testimonial 1375 of 3539

As the owner of a bed and breakfast and needing to guarantee that goods are delivered in time to do a job in a window of opportunity, your service has been excellent. Not only in the delivery, packaging and customer care but in the quality of the products themselves. Thank you and we will/already have recommended you to our colleagues.

- Dougie & Andrea Bell, February 2007

Customer Testimonial 1376 of 3539

The goods were what I had ordered, but the customer service is exceptional. I had not expected next day delivery, and the aftersales care is superb. I will be more than happy to recommend your company to others, and hope to buy from you again in the near future.

- Haydn Jones, February 2007

Customer Testimonial 1386 of 3539

In this day and age customer service is a rarity. The product I bought from you was of extremely good quality and delivered promptly. I will not hesitate to order from Plumbworld again when necessary nor will I hesitate in recommending your company to friends and family.

- Peter, February 2007

Customer Testimonial 1389 of 3539

May I say how impressed I was with the speed of your service, I did in fact not need the item for a couple of weeks but ordered it in advance in case of any delays. I will have no hesitation to use your company in the future and indeed recommend you.

- Gillian Froggatt, February 2007

Customer Testimonial 1390 of 3539

I would just like to thank you for fast delivery. I would recommend Plumworld to anyone. I only ordered my taps on Monday and they arrived Thursday.

- Eileen Flevill, February 2007

Customer Testimonial 1393 of 3539

I have to say that your company has given the best service I have ever received from anyone. If other internet companies gave the same level of service, no-one with a computer would venture out of their homes. Thank you all very much and I look forward to recommending you to all my friends and colleagues.

- Mrs Decent, February 2007

Customer Testimonial 1395 of 3539

I have a couple of friends who are in the process of revamping their bathrooms and I had no hesitation in recommending Plumbworld for the purchase of a towel rail, or other items. Your prices are much more competitive than the local DIY stores, you seem to get much more for your money. Thank you, if I ever need any more plumbing items I shall look at you guys first (it may be a while, as an experienced DIYer plumbing is my most unfavourite task).

- K A Dey, February 2007

Customer Testimonial 1404 of 3539

I would like to thank you for a excellent service. I was a little concerned of buying over the internet for the first time, but, when my goods were delivered my bathroom mirror was even better than on the internet page, and great reponse from people saying where did you get that mirror, we said "Plumbworld". Thank you.

- Mr C Soulsby, February 2007

Customer Testimonial 2277 of 3539

In today's commercial world it is refreshing and reassuring to receive the personal touch and adds to the satisfaction already placed in your company.Thanking you for your service.

- Mark Carrington, February 2007

Customer Testimonial 1405 of 3539

I want to thank you all for a superb service. When everything runs smoothly it indicates that you have an efficient operation - and it is very evident that you have this. Examples of this are the follow through to delivery, also that immediately after placing the order(only 1 left) the item did not show on your web page. As and more important perhaps is the human touch, and this was amply demonstrated when I encountered difficulty in placing the order. Your staff were prompt in advising me on this process, with an invitation to call if I encountered further difficulty (I didn't). So thanks once again and best wishes to you all.

- Erik Abrams, February 2007

Customer Testimonial 1406 of 3539

Just to thank you for our order, not only were the taps wonderful but the customer service we have received from you is one of the best we've had from purchasing a item. We will definitely recommend you to other people in the future, thanks again.

- T Hall, February 2007

Customer Testimonial 1408 of 3539

EXCELLENT service - thank you very much!! Staff members were very helpful in answering my queries prior to purchase. Online purchase hassle free and straight forward. I was kept well informed of the delay to the dispatch (e-mail response from staff member was timely and accurate). Goods arrived when advised and well packaged. Very happy with goods I purchased, I will definitely use your services again and will recommend your company to everyone! 10 out of 10! Thanks again.

- J Goll, February 2007

Customer Testimonial 2280 of 3539

In todays commercial world it is refreshing and reassuring to receive the personal touch and adds to the satisfaction already placed in your company.Thanking you for your service.

- Mark Carrington, February 2007

Customer Testimonial 1419 of 3539

I would just like to say thank you to you and all your staff for an excellent service, the bathroom fittings look great, and it was a very quick efficient delivery. Thank you all.

- Mr & Mrs Lakin, February 2007

Customer Testimonial 1421 of 3539

Thank you all at Plumbworld. My new bathroom is now complete and looking fantastic! Thanks for a great service and great value products, I'll recommend you anytime. Keep up the good work!

- Andy Bowling, February 2007

Customer Testimonial 1426 of 3539

Thank you, everything has been perfect with our order and your customer service. We have been impressed and have passed on our thoughts about you to family and friends. Many thanks.

- Linda, February 2007

Customer Testimonial 1440 of 3539

Everything has been delivered and is all OK. Thank you for the regular email updates regarding the progress of my order. The information meant that I was not tempted to call you at any time. Thanks for an excellent service.

- Nic, February 2007

Customer Testimonial 1455 of 3539

I would like to say you have given an excellent service and follow up. It has been an easy way of shopping and was very pleased to have items delivered so quickly. I will definitely recommend your company.

- Sarah McBride, February 2007

Customer Testimonial 1462 of 3539

We are very pleased with the shower screen and wouldn't hesitate to recommend your company to friends. Delivery was really quick too. Very impressed.

- Mrs Croshaw, February 2007

Customer Testimonial 1468 of 3539

Thanks to all departments for the A1 quick service. Very much appreciated but sorely missing with most of today's "grabbing" businesses. Yours has much to recommend it!

- Rosey, February 2007

Customer Testimonial 1469 of 3539

I was very impressed with the prompt delivery and the customer care from your company, thank you very much, I will definitely use your company again should the need arise and recommend you to friends.

- Lynn Heath, February 2007

Customer Testimonial 1473 of 3539

What fantastic customer service! I'll definitely be telling all my friends where to buy - and we'll be back for more soon. Well done your team! (PS - as a management development trainer, I'll be using you as a case study example of best practice!!)

- Wendy Bedborough, February 2007

Customer Testimonial 1478 of 3539

Just a word of thanks to plumbworld.co.uk. My order arrived as promised, but I was most impressed by the level and quality of communication that was maintained by the company during the entire order management process. Well done and thank you all.

- Jim Blackley, February 2007

Customer Testimonial 1504 of 3539

Many thanks for your excellent service and items. The packaging was not only excellent - it was also ecologically friendly - WOW. Your company is listed on my favourites and I am certainly going to pass on your details to any friends who may need your services. Thanks again.

- Sue Leedale, February 2007

Customer Testimonial 1517 of 3539

I just thought I would drop you a quick note to say how impressed I have been with your service to date. Informative, accurate and timely communications have made the process stress free. I will certainly be using you again, thanks.

- Nick Elford, February 2007

Customer Testimonial 1526 of 3539

Very happy with the price, delivery time, goods and level of customer service. The latter not being something you can afford to take for granted these days! Many thanks.

- Heather Webster, February 2007

Customer Testimonial 1533 of 3539

This was the first time I have used Plumbworld and I have been impressed with the level of service. The shower was delivered promptly and it is now installed and working very well. I have also been very impressed with the customer service at Mira which was what persuaded me to buy a new Mira shower from you .Thank you very much.

- Mike, February 2007

Customer Testimonial 1543 of 3539

Your customer service is admirable and you are a credit to your industry. Many thanks.

- Mark Illidge, February 2007

Customer Testimonial 1547 of 3539

Thought I'd drop a note to say I am very pleased with the goods, the prompt delivery and the price of the bathroom suite. I'll be ordering another lot soon for the second bathroom. So a big thank you to all your team.

- Richard Fusco, February 2007

Customer Testimonial 1549 of 3539

My shower was delivered within 2 days of ordering. Your service is faultless. You can be sure I will be using you in the future, plus giving friends you web address. Thank you once again.

- Linda Bailey, February 2007

Customer Testimonial 1559 of 3539

My order arrived promptly and was packaged well which ensured the item was in tip top condition. I didn't have any problems at all with your service and would highly recommend Plumbworld to people needing plumbing equipment. Just though it would be nice for you to get the credit you deserve.

- Mr Holmes, February 2007

Customer Testimonial 1568 of 3539

I am very pleased with products from your company. They have arrived in excellent condition. The delivery service was excellent. The e-mail communication from you was great. The items (bathroom accessories and mirror) are very high quality and a bargain for what I paid for them. I will strongly recommend you to my family and friends as I have received A1 service from your organisation. I will certainly be making more purchases in the future. Nice doing business with you, thank you.

- Azuka, February 2007

Customer Testimonial 1572 of 3539

Your customer service is admirable and you are a credit to your industry. Many thanks.

- Mark Illidge, February 2007

Customer Testimonial 1581 of 3539

Our order turned up 4 working days from the order date, with no problems and we were very happy with it. We will be using your company again, when we have any plumbing to do and we will be recommending you to family and friends.

- Julie, February 2007

Customer Testimonial 1596 of 3539

We are delighted with the product and your service has been fantastic. From answering our initial queries, keeping us informed of progress of the delivery, to the helpful delivery man who turned up at the time given, we have felt our custom has been valued. Once again, many thanks, we will recommend Plumbworld to our family and friends.

- Donna & Mark Jones, February 2007

Customer Testimonial 1606 of 3539

I just wanted to let you know that my order was received promptly the day after ordering. It is now fitted and working well. Thank you for outstanding service. I have recommended your website to several people, including my plumber! He certainly couldn't better your price locally. It's so refreshing to be able to buy with confidence from a company that cares about good customer service and one with its own 30 day guarantee.

- B Bradley, February 2007

Customer Testimonial 2290 of 3539

I have been absolutely delighted with the service your company provide. The goods were dispatched immediately, I was informed when goods were dispatched and given a tracking number; altogether an excellent and efficient shopping experience, thank you. I will certainly be recommended you to others.

- Helen, February 2007

Customer Testimonial 1622 of 3539

The quality of service from Plumbworld was second to none. Top marks on price, communications and delivery. The item looks fine, all I need now is a date from the plumber regards as to when he is going to install it for me! Thanks again.

- Alison Fletcher, February 2007

Customer Testimonial 1628 of 3539

I couldn't believe the service we got from Plumbworld, it was so easy ordering and the delivery was really fast, and the website was easy to use, I will be using you again and will recommend you to everyone. Cheap too.

- Danny, February 2007

Customer Testimonial 1661 of 3539

We were most impressed firstly with the choice you offer, the price and the ease and speed of purchase and delivery. The quality of the suite is superb, we are very pleased. We won't hesitate to use Plumbworld in the future, we have recommended you to friends and family alike. Thank you again.

- Kirsten & David, February 2007

Customer Testimonial 1664 of 3539

My shower was delivered within 2 days of ordering. Your service is faultless. You can be sure I will be using you in the future, plus giving friends you web address. Thank you once again.

- Linda Bailey, February 2007

Customer Testimonial 1674 of 3539

I am highly impressed with your excellent service and the speed with which the shower was delivered. It works very well and I am delighted with it.

- Karon J E Goebel, February 2007

Customer Testimonial 2292 of 3539

We had to write to thank you for such fantastic service. We found your website just using a basic search for plumbing supplies and was impressed enough to save you in favourites. We placed an order for 2 shower room special packs and the actual ordering and processing was excellent, this we did on Sunday late afternoon. We simply couldn't believe our eyes when a lorry pulled up first thing on Thursday morning (first thing being 8.20am). That wasn't even 4 working days and we do live in the North east of Scotland. Anyway we will use your excellent company again and I will thoroughly recommend you to all my friends and family.

- Joyce and Jock Hayden, February 2007

Customer Testimonial 1677 of 3539

We are very happy with our order it is now successfully installed and looks great! We saw similar ones in showrooms at twice the price so the pocket is happy also.

- Lisa Barlow, February 2007

Customer Testimonial 1679 of 3539

Thank you, everything has been perfect with our order and your customer service. We have been impressed and have passed on our thoughts about you to family and friends. Many thanks.

- Linda, February 2007

Customer Testimonial 1686 of 3539

I am writing to thank you for the excellent service I have received from your company. From ordering through to delivery the whole process went smoothly, quickly and efficiently. You can be assured that you have my unreserved recommendation. Thank you!

- J Mair, February 2007

Customer Testimonial 2295 of 3539

May I just say I think your company is top of the league in customer service, and will definitely recommend your company in the future. Thank you once again.

- Wendy, February 2007

Customer Testimonial 1705 of 3539

Everything arrived on time and in perfect condition. Very impressed with the service I have received. I will be using your services again in the near future and have passed on your details to family and friends, thanks again.

- Alison, February 2007

Customer Testimonial 1716 of 3539

I would like to thank you for a excellent service. I was a little concerned of buying over the internet for the 1st time, but, when my goods were delivered my bathroom mirror was even better than on the internet page, and great reponse from people saying where did you get that mirror, we said "Plumbworld". Thank you.

- Mr C Soulsby, February 2007

Customer Testimonial 2296 of 3539

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