Call our Sales Experts
01490 266050
Lines open between 8:00am - 9:00pm

Delivery Inspection Time

Extended Inspection Time

We and our carriers take great care with the products you order and always do our best to ensure that they arrive in the condition that they left our warehouse. Regrettably, though, there will always be a few occasions when items are damaged in transit due to circumstances beyond our control.

Our terms and conditions normally require you to notify us of any damage in transit within seven days of taking delivery.

However, we appreciate that sometimes it may be impractical to open and inspect a delivery straight away, especially for large items that may not be used immediately or which require professional installation.

If you need longer, then you have the option of paying an additional insurance fee to extend the inspection time. You can choose from these options:

  • 30 day inspection: Additional fee £10
  • 60 day inspection: Additional fee £15
  • 90 day inspection: Additional fee £20

"Order value" means the total cost of the items in your order, excluding any coupon discounts, delivery and any other extras or upgrades.

We use cookies to ensure that we give you the best experience on our website. If you continue without changing your settings, we'll assume that you are happy to receive all cookies on our website. However, if you would like to, you can change your cookie settings at any time. To find out more about how we use cookies please view our Cookie Policy

Accept and Continue